You could try some of the tips in this guide to improve your connection speeds. Additionally, we do not limit the bandwidth of your connection, so connection speeds may be influenced by many other factors such as your native ISP speed, location, server load, network setup, etc. Please note that we are constantly working on provisioning additional servers in new locations and also expanding our available server list on locations where constant high server load is noticed. Could you please edit your review and share your ticket number with us if you have contacted support, so we can track your case internally and help you accordingly? If you haven't please do that here. Please note that we are a very refund-friendly company and we’d be more than happy to assist you with your request. You can also find a general streaming troubleshooting guide with additional tips here. We have a step-by-step guide on how to unblock Netflix. When trying to watch Netflix, make sure you're connected to a Plus server with streaming support (indicated by a 'Play' icon). Additionally, you can also create a custom profile in the "Profiles" section, where you can select the country you prefer and connect to the fastest server (or a specific server). Please note that you can manually connect to a specific server instead of the fastest one. Hello Aleksandr, sorry to hear about your issue. We would be happy to help you to the fullest extent. Contact us through the 'Report an Issue' option in the app menu and include your system logs so we can help you troubleshoot further. Permanant Kill Switch is not available yet on iOS. Regarding the Kill Switch, could you please give us some more information? Are you manually disconnecting from the VPN server? In that case, don't expect for Kill Switch to be turned on, because the feature serves to prevent a connection to the internet only in the case of an unexpected disconnection. Please note that you can create your custom profile in the "Profiles" section of the Proton VPN app, where you can select the country you prefer and connect to the fastest server (or a specific server). The 'Fastest' option selects the fastest server based on a number of factors such as your physical proximity to the server, server load, etc. Additionally, you could try changing to the WireGuard, or OpenVPN – TCP protocol to see if the speed improves. Hello Jake! We do not limit the bandwidth of your connection, so connection speeds may be influenced by many other factors such as your native ISP speed, location, server load, network setup, etc.
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